Shipping:

Depending on the size of your order, shipping times may vary. Recently, we have been able to pull, pack, and ship our customer's orders within 2-3 days of ordering and after payment has been received. Customers should receive their order within 5-7 working days after your order has been placed and paid for. Larger orders may take up to 10 days to process and ship. We encourage bulk orders directly from factory to save you the most amount of money in product and shipping. Also know that shipping includes a various amount of things from. These are the fees that we have to deal with. I list these because many customers to not realize WHAT the money goes for when asked to pay higher fees. I hope this helps you understand why shipping from out of country is costly.

Reasons for higher Shipping Costs:

Shipping will vary depending on how our customers need the merchandise received. Air freight is availabe . Sea Freights are recommended for Bulk Orders to save the maximum amount on shipping fees. Customers have the option of port to port receiving, or door to door delivery.

Door to door delivery via express company ,such as DHL , UPS , TNT , EMS . All the order is sent directly from China , that's why the shipping cost is higher .

Shipping Options:

1. DHL & UPS 4-7 days (most commonly used)
2. EMS 6-9 days
2. Local Post (can take up to 6 - 8 weeks to deliver from China to USA)
3. Sea Frieght (Recommended for orders weighing at least 300 pounds and above) 30-45 days maximum to your nearest Port entry.

Errors and Mistakes Handling
    While we strive to provide an error-free website, we cannot guarantee that all contents herein are 100% accurate and/or complete, including prices, product information, product specifications and product compatibility. As such, we reserve the right to correct errors in prices as they are discovered, revoke any stated offers and otherwise correct any errors, inaccuracies, or omissions. The right extends to orders that have already been submitted and accepted by our website.

Return Policy

   1. If you are not happy with the goods received, they can be returned within 7 days after you receive them.
   2. Please email the detailed information to sales@beads-supply.com before you return the goods.
   3. Please keep the returned goods in their original forms.
   4. If you don't want any replacement, we will refund the goods cost & shipping cost of the goods you want to return, but the returning postage must be at your own expense.
   5. If you want the replacement, we will be responsible for the shipping cost to send it to you, but the returning postage must be at your own expense.